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Define:
The definition process is the foundation for the success of the
project. During this phase the following items are defined: The
creation of an executive Steering Committee to oversee the project,
the design of the project infrastructure including organization,
deliverables and status updates, the scope of the project including
the modules and business areas to be impacted, the project team
members, and finally, an agreed to schedule and workplan.
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Design:
The design phase includes a discovery process of the detailed business
requirements to be met by the project. The requirements are documented
and mapped to the software functionality. Any gaps between the requirements
and functionality are investigated with all potential options and
cost estimates documented and tendered to the Steering Committee
for review. The gaps may be addressed by a variety of options including
alternative solutions, workarounds or changing the underlying business
process.
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Configure and Test:
The configure and test phase includes configuring and testing the
software to meet the documented design specifications. The configured
software will be tested in a pilot program to demonstrate the ability
of the software to meet the business requirements. The participation
of client personnel is critical during this phase. The acceptance
of the configured modules is documented in a formal signoff.
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Transition:
The transition phase is the final step before the software goes
online. During this phase a final overall "System Test"
is performed to ensure the software meets the end to end needs of
the company. The company is prepared for rollout of the software
including end-user training and software setup and connectivity.
The final step is conversion of the system data and decommission
of the legacy system.
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Go Live and Support:
During this phase the finalized solution is placed in live production
and all organizational transactions are executed in the new system.
The post live support plan is implemented to ensure the system users
are able to perform their required business functions. Additionally,
a continuous improvement plan is put into place for identify and
leveraging the capabilities of the new system.
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